LIST: Places in East Texas that have issued boil water notices

Local News

TYLER, Texas (KETK) – Several East Texas towns and cities have issued boil water notices due to complications from the severe weather, according to a release from the city.

List of boil water notices in East Texas:

  • Alto
  • Arp
  • Athens
  • Canton
  • Clarksville City
  • Daingerfield
  • Frankston
  • Gum Creek Water Supply
  • Hideaway and surrounding areas (Crystal Systems Texas, Inc. serves numerous customers outside of Hideaway)
  • Jacksonville Public Water System
    • The affected area will include all residential, business, and wholesale customers north of US Hwy 175 on North Bolton Street, US Hwy 69 North, and the Lincoln Park Area north of Hwy 175. (Map below)
  • Kilgore
  • Lufkin
  • Marshall
  • Nacogdoches
  • North Cherokee Water Supply Corporation
  • Palestine
  • Tyler
  • Walnut Grove Water Supply Corporation
  • West Jacksonville Water Supply Corporation
  • Whitehouse
Jacksonville Public Water System boil notice map

NOTE: Cities not on this list could be under boil water notices. If you are unsure, check with your local governments or utility providers.

To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.  

The rolling blackouts have left many residents without power. In these cases, boiling water may not be possible. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water.

The CDC advises people to boil tap water even if it is filtered when under a water boil notice. They say to brush teeth only with boiled or bottled water.

They also recommend people use disposable cups, plates, and utensils during a boil water advisory.

East Texas residents who are able may relocate to warming centers. Whenever possible, residents should assist their friends and neighbors in need. At this time, the city has no timeline for the blackouts to end and for the pump station to come back online, but they are bracing for at least 48 hours.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for consumption.  

Please share this information with all the other people who drink water in this location, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.  

Toby Baker, Executive Director of the Texas Commission on Environmental Quality, said that it could take a while for these notices to lift.

“There has to be bacteriological sampling done for that system,” Baker said. “That sampling can take up to 24 hours. Even as the roads start to thaw and your power starts to come back on, you may not see your boil water notice lift until that sampling is done.”

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