TYLER, Texas (KETK) — Vexus Fiber, a fiber service provider in Texas, says it will spend $50 million to bring its fiber-to-the-home network to Tyler and Whitehouse.
Vexus Fiber plans to have full-network completion within two years months, said a statement from the company. Some neighborhoods and businesses in Tyler will see network availability as soon as the first quarter of next year.
“We are thrilled to announce our expansion into Tyler,” Jim Gleason, CEO of Vexus, said in news release. “Vexus’ Fiber network will provide homes and businesses with a new, competitive choice for Internet, TV and phone services. Our network is built with future-proof technology that provides a reliable, world-class Internet connection, and fosters additional growth and economic development for Tyler. Given that we are a Texas-based provider we plan to bring our Texas hospitality and customer service to go along with our robust network.”
The company plans to start construction within months, Mike Gallagher, vice president of business development, told KETK News. “Right now we are doing design work, laying the network out, deciding where we will be underground, on poles, which neighborhoods we will do first.”
Picking Tyler was a purposeful move on the part of Vexus.
“Tyler just jumps off the map, from a demographic standpoint and a economic stand point,” Gallagher said.
Vexus Fiber will build a hub building to store equipment and lease space for offices.
“Once we start building (the network), we literally have our construction folks talking to people in the neighborhoods because they (residents) will come up and say, ‘What are you guys doing?’ and we’ll say “We’re putting in fiber for broadband and would you like some and we’ll sign you up right there,” Gallagher said.
Vexus Fiber representatives have been in contact with city officials about the need for highspeed internet in the city.
“We were told by Ed Broussard, who is the city manager, that most of the calls that they get at the city (as) complaints is around broadband speeds,” Gallagher said.
CEO of Tyler Economic Development Council Scott Martinez said that they saw a need during the pandemic for better broadband internet activity with remote learning.
“I think competition is a good thing, and I think having a provider come in willing to spend $50 million, investing into our community and infrastructure is a good thing,” Martinez said.
During the annual State of the City address earlier this year, Tyler Mayor Don Warren said that the city often fields complaints about slow internet service and said the city had been in contact with internet providers who would compete with Suddenlink, which provides internet and cable to much of the Tyler area.
Gallagher described Tyler as an “amazing city that has so much going on” including strong economic development.
“People can live there and have a high-speed internet connection … and not have to worry about it. It’s coming,” he said.
Vexus will initially hire about 50 employees for jobs ranging from technicians to customer representatives, Gallagher said. Those interested in joining the Vexus Fiber team, can visit vexusfiber.com/jobs.
The network extension is part of a plan financed by existing investors Pamlico Capital and Oak Hill Capital, who are investing $50 million to the expansion into Tyler.
“We are extremely pleased with the progress the team at Vexus Fiber delivers. They continue to bring gigabit capacity to residents of cities in Texas and Louisiana,” Art Roselle of Pamlico Capital said in the news release.
According to the company, fiber Internet service is more reliable because it has a higher data capacity and bandwidth, is less susceptible to outside interference, and has a much lower latency than a traditional copper connection. Vexus Fiber says its service will deliver up to 10 Gig Internet speeds, along with all-digital TV and phone service for residential customers.
It says business customers will have access to data connections scalable up to 10 Gigs, TeleCloud-hosted voice solutions as well as TV channel packages tailored for all business types.
Residents and businesses that are interested in Vexus Fiber services can visit connect.vexusfiber.com to express interest and receive updates on construction.
Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. As a technology leader in the industry, Vexus Fiber offers an extensive range of Internet connectivity over a true fiber-to-the-premise network. Services also include a HD Video platform, Voice and TeleCloud-hosted services.