If you would like to request information or have a complaint about our closed captioning please fill-out the form below and call our Chief Engineer, Mark Jenkins, at 903-279-0650. We apologize for any inconvenience.

If an app unexpectedly quits, stops responding, or won’t open try these steps:

  1. Force quit the app, then open it again
  2. Restart your device
  3. Check for updates
  4. Reinstall the app
  5. If you are still experiencing app issues, we’ll need some information from you to help work thru this issue.

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